Terms of Service

avoo is provided by Studio S GmbH, Bäderstrasse 19, CH-5400 Baden ("avoo", "we"). These terms apply to the use of the avoo software-as-a-service platform by the studio or business that creates an account ("Customer"). Deviating terms of the Customer apply only with our written consent.

avoo provides a web-based platform for managing studios — including class and appointment booking, member and pass management, payments, communication and reporting. The specific scope depends on the chosen plan and may evolve. avoo is provided as a hosted online service; no installation at the Customer takes place.

An account is required to use the service. Registration details must be truthful and up to date. The Customer is responsible for keeping access credentials confidential and for all activity under its account.

The prices stated in the ordering process or in the respective plan apply. Payments are processed via the payment provider Stripe. Unless stated otherwise, prices are in Swiss francs (CHF) plus any applicable VAT. End-customer payments of the studios run through each Customer’s Stripe Connect account.

The subscription runs according to the chosen plan (e.g. monthly) and renews for the same period unless cancelled. Cancellation is possible to the end of the current period. Fees already paid are not refunded pro rata, to the extent permitted by law.

The Customer uses avoo only within applicable laws. Towards its own end customers, the Customer is responsible for the lawful collection and processing of their data and concludes the necessary agreements where required. Misuse (e.g. unlawful content, impairing the platform) is prohibited.

We strive for high availability but do not owe uninterrupted availability. Maintenance windows, third-party disruptions (e.g. hosting, payment provider) or force majeure may cause temporary limitations. Support is provided via info@avoo.ch.

The processing of personal data is governed by our Privacy Policy. Where avoo processes personal data of the Customer’s end customers on the Customer’s behalf, it does so as a processor in accordance with applicable data protection law (revFADP, GDPR where applicable).

To the extent permitted by law, we are liable only for damage caused intentionally or through gross negligence. Liability for slight negligence, indirect damage, lost profit or data loss is excluded. Mandatory statutory liability remains unaffected.

We may amend these terms, e.g. due to further development of the services or changes in the legal situation. We will inform about material changes in an appropriate manner. The version published on this page applies.

Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is — to the extent legally permissible — Baden (Canton of Aargau), Switzerland.